Terms & Conditions for Arkipelago.art

Welcome to Arkipelago.art! These Terms & Conditions (the “Terms”) govern your use of our website and the services we offer. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. About Us:

Arkipelago.art is an online shop offering handcrafted art pieces made by Balinese artisans using natural materials like seashells, coconut, and wood. We are committed to providing our customers with unique and beautiful artwork while honoring the cultural heritage of Bali.

2. Use of Website:

You may use our website for lawful purposes only. You agree not to:

  • Use our website in any way that could damage, disable, or overburden our servers or network.
  • Attempt to gain unauthorized access to our website or any other accounts or systems connected to our website.
  • Interfere with any other user’s use of our website.
  • Use our website for any illegal or fraudulent purpose.

3. Orders and Payment:

  • To place an order, you must be at least 18 years old and have the legal capacity to enter into contracts.
  • All orders are subject to availability and confirmation by Arkipelago.art.
  • Prices are quoted in Rupiah and are subject to change without notice.
  • We accept payment through Credit Card, Bank Transfer and Cash in store.
  • Your order will be shipped once your payment is confirmed.

4. Shipping:

  • We offer worldwide shipping. Shipping costs will be calculated manually (we use custom expeditions) after checkout payment based on your location and order weight.
  • Delivery times are estimates and cannot be guaranteed.
  • You are responsible for any import duties or taxes that may apply to your order.

5. Returns and Refunds:

  • We ONLY accept returns for damaged items and  within 28 days of receipt.
  • Return shipping costs are the responsibility of the customer.
  • Refunds will be issued to the original payment method used for the purchase.

6. Intellectual Property:

All content on our website, including images, text, designs, and trademarks, is the property of Arkipelago.art or our licensors and is protected by copyright and other intellectual property laws. You may not use any of our content without our express written permission.

7. Disclaimer:

Arkipelago.art makes no warranties of any kind, express or implied, about the operation of our website or the products we offer. You use our website and products at your own risk. We will not be liable for any damages arising from your use of our website or products.

8. Changes to Terms:

We may change these Terms at any time. Your continued use of our website after any changes are posted constitutes your acceptance of the new Terms.

9. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Negara Kesatuan Republik Indonesia.

10. Contact Us:

If you have any questions about these Terms, please contact us at our contact us page.

Thank you for visiting Arkipelago.art!

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